Something's Broken.
Let's Go Fix It.

The flat-rate diagnosis is $150. It covers a full audit of the relevant system: site speed, GBP profile, or malware scan. You get a written summary of findings within 2 business days. If you want us to fix it, we quote a fixed price before touching anything.

No. The diagnosis gives you a clear picture of the problem and a fixed-price repair quote, and you decide whether to go ahead. If it's something you can fix yourself, we'll tell you.

Diagnosis takes 2 business days. Repair time depends on the issue. Most speed fixes and malware removals are done within 3–5 business days. GBP reinstatements depend on Google's review process, which can take 3–14 days. We'll give you an estimate before we start.

We can't guarantee Google's decision. We do promise to submit the strongest reinstatement case we can and follow up correctly. We've handled enough of these to know what triggers suspensions and what documentation Google responds to.

First, don't create a new profile. That makes reinstatement harder. Don't delete the suspended profile either. Next, identify the likely cause: check your business name for keyword stuffing, check for duplicate listings, and verify your address is consistent across the web. Clean up whatever violated the policy, then submit a reinstatement request through the GBP appeal form with documentation that shows you're a legitimate, operating business. Helpful documentation includes a business license, a utility bill at the business address, and photos of the actual location. If you're a service-area business with no storefront, the requirements differ. We handle these regularly and know what Google's review team looks for.

Mobile slowness usually comes from images, hosting, or both. Mobile connections are slower than desktop, so a site that loads fine on desktop Wi-Fi can feel unusable on a phone. The biggest culprits are full-resolution images that were never compressed for the web, a page builder plugin loading megabytes of CSS and JavaScript the mobile version doesn't need, and shared hosting that throttles under load. We run a mobile speed audit, find the actual bottlenecks, and fix them, then show you a before/after mobile load time so you can see what changed.

Don't restore a backup and hope. That puts the same vulnerable code back live. A proper cleanup has three phases. First, remove all malware from files, database tables, and injected scripts. Second, find and patch the entry point, usually an outdated plugin, theme, or WordPress core version with a known exploit. Third, submit blacklist removal requests so Google and security databases stop flagging your URL as dangerous. We handle all three and add a security hardening layer that makes reinfection harder. Most malware cleanups take 24–48 hours from diagnosis to a clean verification scan.

Every rescue comes with a plain-English post-mortem: what happened, how it got in (or what triggered the suspension), and the steps to prevent a repeat. For speed issues, we document the optimizations we made and the baseline performance so you can tell if something regresses. For GBP suspensions, we give you a short list of what to avoid with your profile, especially changes to the business name, address, and category that could re-trigger a review. For hacked sites, we outline the ongoing maintenance habits (plugin updates, hosting quality, user access management) that prevent a repeat.